Shipping Policy – Minecraft Lantern
Processing Time
Orders are processed within 1–3 business days after payment is received. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times
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Domestic (Canada/US): 5–12 business days
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International: 10–20 business days (shipping times may vary depending on location and customs delays)
Shipping Costs
Shipping costs are calculated at checkout based on your location. We occasionally offer free shipping promotions, which will be clearly stated on the product page.
Delays
We are not responsible for delays caused by postal services, customs, weather conditions, or incorrect addresses provided by the customer.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us immediately with your order number and photos of the package. We will work with the shipping carrier to resolve the issue.
Incorrect Address
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to the wrong address due to customer error.